National Australia Bank is seeking a Consultant, Change Governance & Delivery to lead strategic change initiatives across Fraud Operations. Reporting to the Manager Change Governance & Delivery, you will influence process transformation and embed lasting improvements.
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You'll bring hands‐on experience in designing scam investigation processes, running delivery squads, and collaborating with Fraud Operations, Contact Centre and Risk teams to deliver tangible customer outcomes.
📌 Fraud Change Governance & Delivery Consultant (Victoria)
🏢 National Australia Bank
📍 Victoria
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