Jira Service Management Architect -- ITSM & AI Integrations (Ku-ring-gai Council)

Jira Service Management Architect -- ITSM & AI Integrations (Ku-ring-gai Council)

25 Sep
|
Systemology
|
Ku-ring-gai Council

25 Sep

Systemology

Ku-ring-gai Council

Job Description

Systemology in Sydney is seeking a hands-on JSM specialist to own ITSM engagements for enterprise and government clients. You will configure JSM, design workflows, SLAs, and automations while collaborating with clients and teams to deliver solutions that fit real environments.

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You will drive API-enabled integrations, extend JSM into other service teams, and contribute to AI-driven enhancements. This role is based in our Pymble office with a hybrid work model and minimal travel.

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📌 Jira Service Management Architect -- ITSM & AI Integrations (Ku-ring-gai Council)
🏢 Systemology
📍 Ku-ring-gai Council

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