Job Description

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blueAPACHE is an Australian-owned, award-winning Managed Service Provider, recognised for the seventh consecutive year as Mid-Market Partner of the Year at the ARN Innovation Awards.

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We are passionate about delivering exceptional customer experiences and creating a genuinely great place to work. Built on strong leadership, clear values and a collaborative culture, blueAPACHE provides an environment where people can grow, innovate and make a meaningful impact. We are committed to building a diverse and inclusive workplace where everyone can thrive.

The Opportunity n

We are seeking an experienced Practice Lead - Microsoft to lead the strategy, growth and commercial success of our Microsoft business.

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This is a high impact leadership role responsible for shaping our Microsoft service portfolio, maximising the value of our Microsoft partnership, and driving new opportunities across Modern Work, Security, Azure, Data and AI.

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You will act as blueAPACHE's senior Microsoft specialist, partnering with Sales, Pre-Sales, Delivery, Marketing and Finance to build scalable offerings, enable customer success and help organisations realise measurable value from emerging technologies such as Microsoft Copilot and AI solutions.

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This is a unique opportunity to influence business outcomes, shape strategy and build the next phase of our Microsoft advisory capability.

Essential n

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- Significant experience in a senior Microsoft practice, alliance, partner or solution leadership role within an MSP, systems integrator or Microsoft partner environment.
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- Strong understanding of the Microsoft ecosystem, including Microsoft 365, Security, Azure, Data, AI and Copilot technologies.
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- Deep knowledge of Microsoft partner programs, incentives,



designations and commercial frameworks.
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- Proven experience owning commercial outcomes, including budgeting, forecasting, pricing and profitability.
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- Experience developing and launching technology services and go-to-market offerings.
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- Strong understanding of Microsoft licensing and commercial models, including New Commerce Experience (NCE).
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- Experience supporting complex sales opportunities and building enablement programs.
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- Strong stakeholder management, communication and executive engagement skills.
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- The ability to influence outcomes across multiple teams and functions
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Highly Regarded nn
- Experience building AI, advisory or consulting practices.
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- Experience delivering AI use cases, workshops or proof-of-concept engagements.
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- Established relationships within Microsoft Australia and the partner ecosystem.
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- Microsoft certifications and/or tertiary qualifications in business, technology or a related discipline.
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- Experience supporting mid-market and enterprise customers.
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Key Responsibilities nn
- Define and execute the strategy for the Microsoft practice, ensuring sustainable growth and profitability.
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- Manage and strengthen relationships with Microsoft and key ecosystem partners.
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- Own the Microsoft services portfolio, including service development, pricing,



packaging and go-to-market strategies.
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- Drive commercial performance through forecasting, budgeting, margin optimisation and incentive program management.
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- Support strategic customer engagements and complex opportunities as a senior Microsoft subject matter expert.
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- Build enablement programs that help sales and delivery teams position, scope and deliver Microsoft solutions consistently.
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- Lead the development of new advisory and AI-focused services, including business cases, service design and commercial models.
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- Identify market opportunities and ensure blueAPACHE remains at the forefront of Microsoft's evolving cloud and AI landscape.
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At blueAPACHE, our people are our greatest differentiator. We offer:

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- A supportive environment where you can make a real impact.
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- Flexible hybrid working arrangements.
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- Ongoing training and career development, including paid certifications.
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- Access to industry experts and emerging technologies.
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- Regular social events and recognition programs.
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- Medibank health insurance discounts.
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- Employee Assistance Program through The Mind Room.
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- Employee referral program.
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- The opportunity to qualify for our annual blueSTAR experience.
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Employment Conditions n

The role may require occasional travel to customer sites, blueAPACHE offices and Microsoft partner events. Continued professional development and maintenance of Microsoft product and partner-program knowledge is expected.

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*** Please note, all offers of employment at blueAPACHE are subject to National Police Checking Service.

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📌 Practice Lead - Microsoft (Victoria)
🏢 blueAPACHE
📍 Victoria