TAL is a leading Australian life insurer with a 150-year heritage and a robust focus on customer outcomes. The Senior IDR Specialist will manage complex complaints, provide expert guidance to the team, and ensure fair, timely resolutions in line with ASIC RG 271 and SIS Act requirements.
You will carry a personal caseload, review policy documentation, mentor junior staff, and collaborate with Claims, Underwriting and external partners to deliver high-quality outcomes.
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📌 Senior Insurance Dispute Resolution Lead (Sydney)
🏢 TAL SERVICES
📍 Sydney
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