Job Description

Job Type: Permanent position | Full time position

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Job Description

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Store Manager – Full Time Location: Riverwood, NSW (Shop 7, 247–263 Belmore Rd, Riverwood NSW 2210) Salary: $77,000 – $82,000 per annum + superannuation

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Employment Type: Full-time (38 hours per week) ABN: 88 644 567 019

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About the Business

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Metro Wireless DX (operated by Mertel Pty Ltd) is an established retail business specialising in mobile phones, telecommunications products, plans, and related services. The business operates in a quick-paced retail environment requiring strong leadership, sales performance, and customer service excellence.

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Key Responsibilities

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- Manage daily store operations including opening and closing procedures, staff rostering, and coordination
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- Supervise, train, and lead retail staff to ensure efficient performance
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- Manage store financial performance including profit and loss, budgeting, and cost control
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- Set, monitor, and achieve sales targets and key performance indicators (KPIs)
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- Develop and implement sales strategies to drive revenue growth
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- Manage recruitment, onboarding,



and ongoing training of staff
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- Conduct staff performance reviews and manage workplace issues in line with company policies
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- Oversee inventory control, stock ordering, and stocktake processes
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- Liaise with suppliers to ensure timely stock availability
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- Ensure high standards of customer service and handle escalated customer issues
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- Maintain store presentation and implement promotional activities
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- Implement loss prevention and store security procedures
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- Ensure compliance with Work Health and Safety (WHS) and company policies
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Requirements

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- At least 2–3 years of relevant experience in a retail management or supervisory role
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- Strong leadership and communication skills
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- Proven ability to manage store operations, staff, and sales performance
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- Ability to meet sales targets and manage day-to-day retail operations
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- Previous experience and knowledge of mobile phones, telecommunications products, mobile plans, and related services is highly preferred
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📌 Store Manager - Full Time (New South Wales)
🏢 Metro Wireless Dx
📍 New South Wales