Job Description

About Us

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We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

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Stride is a name that expresses our ambition – it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.

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It's a name that's purposeful and shows awareness of the important role we play in the recovery journey.

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About The Service

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The Medicare Mental Health Services are free and you do not need an appointment, referral or Medicare card to visit a Medicare Mental Health Centre. The new services in Devonport, Burnie and Outer Hobart are co-funded by the Australian and Tasmanian Governments, to provide a streamlined approach to support better mental health and social wellbeing across the country.

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The service is tailored to the needs of the community in Tasmania and provides a combination of peer-led recovery and clinical support.

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The Medicare Mental Health Centre provides a protected, welcoming and supportive environment for people experiencing psychological distress, allowing them to:

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- Identify alternatives to presenting to the Emergency Department
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- Access support from trained mental health professionals within their community
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On Offer

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- Based in Glenorchy, TAS
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- Full-time, permanent opportunity
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- Excellent Base Salary plus Super
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- Salary packaging options (up to $15,899 tax free!!)
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- Meals and entertainment allowance of up to $2,650!!
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- Leave loading at 17.5%
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- Stride Rewards – access to discounts from 100s of retailers (fashion,



food and fitness)
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- One paid wellbeing leave day per year
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- Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time
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- Paid parental leave support
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- Excellent training & career development
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Role Overview

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- Acts as the central point of communication and provides a superior level of secretarial and reception services to people 18+, and support clinical and management staff
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- Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staff
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- Appointment scheduling and maintenance of clients
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- General Office duties including opening and distribution of mail typing, scanning, filing and archiving
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- Assist in the closing and securing of the building at the end of the day.
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- General housekeeping to ensure a clean and safe environment for staff and clients
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Requirements

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- Excellent administration, time management, and organisational skills with attention to detail (a certificate in Health Administration, Medical Practice Assisting, Business - Medical Administration, Medical Reception, and the like would be an asset)
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- Well-developed customer service skills
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- Knowledge of the mental health/not-for-profit sector with an ability to liaise with people from all backgrounds, government, non-government organisations, and community organisations
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- Demonstrated communication, interpersonal, problem solving and organisational skills
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- Proven record in working closely with and being a successful member of a multi-disciplinary team
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- Previous Medical Reception experience would be highly advantageous
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- Proficient IT skills, including Microsoft Office and CRM applications would be highly advantageous
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- The ability to learn a new medical software program would be an advantage
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- Must be eligible to apply/currently hold a WWCC
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- Must hold/be willing to apply for NDIS worker screening clearance
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- A current unencumbered driver's license
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Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

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Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

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This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

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Applications will be viewed and actioned upon receipt, with a final closing date of 06 October 2026.

📌 Medical Receptionist (Hobart)
🏢 Stride Mental Health
📍 Hobart