Hours: Monday to Friday - 8 hours/day (40 hours/week)
n
Pay Rate: $44.15 per hour + super
n
Join a well-established, safety-first organisation with a strong national presence, supporting a busy branch environment. You'll be part of a collaborative team that values service excellence, professionalism, and getting the details right.
n
We're seeking an organised and customer-focused Administration Assistant to provide timely, accurate admin support and deliver a high standard of service to customers, contractors, and suppliers. This is a outstanding opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in keeping things running smoothly.
n
Key Duties
n
n
- Provide professional, empathetic customer service and respond to enquiries promptly
n
- Maintain accurate, well-organised administrative records
n
- Support day-to-day branch administration and operational tasks
n
- Liaise with internal teams and external stakeholders (customers/contractors/suppliers)
n
- Follow quality processes, policies, and safe work practices
n
- Contribute to continuous improvement and a positive team culture
n
n
Requirements
n
Essential
n
n
- Previous administration experience in a busy environment
n
- Strong communication skills (phone/email) with a customer-first approach
n
- High attention to detail and ability to meet deadlines
n
- Confident using common systems (email, calendars, data entry/record management)
n
- Reliable, team-focused, and able to follow processes and compliance requirements
n
n
Desired
n
n
- Experience in a branch/service/operations environment (e.g., industrial, logistics, trades, service centre)
n
- Exposure to quality systems and/or safety-focused workplaces
n