Located in the $600m Southpoint precinct, Emporium Hotel South Bank features 143 luxuriously appointed suites with all the comforts you could ask for. On level 21 you will find a spectacular 23m infinity edge pool and bar with magnificent views over South Bank Parklands, the Brisbane River, city and beyond.

Featuring six Food & Beverage outlets, each distinct in its offering, Emporium Hotel South Bank offers locals, guests and residents a choice of unique experiences. Options including the Terrace Rooftop Dining and Bar, Belle Epoque Patisserie, Reserve Wine Bar, Conference & Event facilities, In-Suite Dining and FIRMA Restaurant.

The Role

As a Food and Beverage Attendant, you are responsible for the productive and effortless operation of the Conference & Events and/or In Suite Dining Department (s). By embodying our core value, The Guest is Everything, your focus is on delivering 'total customer satisfaction' through seamless food and beverage service.

Key Responsibilities

- Provide the highest level of service in all guest interactions, in line with Emporium's Service Promises
- Enter orders accurately into the Point of Sale (POS) system
- Deliver meals promptly to guests and ensuring orders are correct when collected from the kitchen
- Maintain clean and tidy tables, service areas, and floors in accordance with procedures
- Prepare and mix a variety of alcoholic and non-alcoholic beverages to a high standard




- Take guest orders while maximising sales opportunities through strong product knowledge
- Ensure hygienic food and beverage service practices are followed at all times
- Embody an ownership mindset by taking responsibility of your assigned section or station during service
- Maintain current RSA certification and adhering to responsible service principles
- Perform opening and closing duties, as required
- Create enriching experiences for our guests by ensuring they are welcomed and served in a friendly, professional, and efficient manner

About you

- Organised and proactive, with a focus on adding value to the team.
- You consistently take Pride in detail
- Strong communication skills and proven ability to maintain Grace under pressure
- A solution focused approach to problem solving
- Outstanding personal presentation
- A passion for food and beverage, with a desire to work in a five-star hotel environment
- The ability to work a rotating roster over 7-days including nights
- A current RSA and eligibility to work in Australia.
- A willingness to go above and beyond to deliver Exquisite Experiences for our guests, every time, every shift!

Why Join us?

- Work with a passionate and energetic team
- Access industry perks and employee discounts on accommodation, coffee, and food
- Dry-cleaning of work attire
- Warm and supportive culture
- Monthly wellbeing programs; and
- Employee recognition.

We look forward to receiving your application!

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📌 Food & Beverage Attendants (Queensland)
🏢 Emporium Hotel
📍 Queensland