Job Description

Workforce Coordinator (Rostering and HR)

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Experienced in healthcare rostering and ready to take the next step in your career?

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We have an exciting opportunity for a Workforce Coordinator to join our team!

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We're looking for someone who understands the challenges of coordinating a healthcare workforce, can keep things running smoothly when shifts need filling, and enjoys working with people.

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This role is primarily focused on coordinating the rosters for our 24/7 nursing workforce, with the added opportunity to develop your skills and experience in HR, employee relations and performance management.

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If you've been working in healthcare rostering and are interested in expanding your career beyond the roster, this could be the opportunity you've been looking for!

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Experienced in healthcare rostering and ready to take the next step in your career?

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We have an exciting opportunity for a Workforce Coordinator to join our team!

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We're looking for someone who understands the challenges of coordinating a healthcare workforce, can keep things running smoothly when shifts need filling, and enjoys working with people.

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This role is primarily focused on coordinating the rosters for our 24/7 nursing workforce, with the added opportunity to develop your skills and experience in HR, employee relations and performance management.

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If you've been working in healthcare rostering and are interested in expanding your career beyond the roster, this could be the opportunity you've been looking for!

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What you'll be doing

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Rostering & Workforce Coordination

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- Coordinate and maintain rosters for our nursing staff across a 24/7 operation.
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- Manage shift vacancies and arrange cover for unexpected absences, including sick leave and other last-minute changes.
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- Communicate with employees regarding their shifts, availability and roster changes.
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- Respond to day-to-day rostering queries and resolve workforce-related issues.
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- Work closely with management to ensure appropriate staffing coverage and minimise disruptions to operations.
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Employee Relations & HR Support

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- Assist with the day-to-day management of employee grievances and workplace concerns.
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- Support performance management processes when issues arise.
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- Occasionally participate in recruitment and interviews for new nursing staff alongside management.
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- Work alongside our HR Advisor to support HR processes and employee management.
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What we're looking for

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Ideally, you'll have:

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- Previous experience in healthcare rostering or workforce coordination.
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- Experience working with nurses or other healthcare professionals.
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- Strong organisational skills and the ability to manage competing priorities.
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- The ability to remain calm, practical and solutions-focused when dealing with last-minute staffing changes.
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- Excellent communication and interpersonal skills.
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- Confidence dealing with employees and managing day-to-day workplace issues.
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- An interest in developing your skills and experience in HR and employee relations.
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Highly regarded:

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- Experience working with the Nurses Award or Health Professionals and Support Services Award.
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- A Certificate IV in Human Resources, Business or a related qualification.
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We're particularly interested in hearing from candidates who have a background in healthcare rostering and are looking to broaden their experience into HR.

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Why join us?

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This is more than just a rostering position. It's an prospect to build on your existing healthcare workforce experience while developing valuable HR and employee relations skills.

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You'll be supported by our Operations Manager and HR Advisor, giving you the opportunity to learn, develop and gain practical experience across a range of workforce and HR functions.

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You'll also have the flexibility of a part-time arrangement, making this a great opportunity for someone looking for a role that fits around their lifestyle.

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Employment details

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- Employment type: Part-time, 1-year contract.
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- Working days: Monday to Friday.
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- Hours: 5–6 hours per day.
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- Working window: Between 9:00am and 3:00pm.
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- Flexibility: We're happy to discuss your preferred daily hours and work together to find an arrangement that suits both you and the business.
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Interested?

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If you have healthcare rostering experience and are looking for an opportunity to develop your career further, we'd love to hear from you!

📌 Workforce Coordinator (Rostering and HR) (Wollongong)
🏢 The INS Group
📍 Wollongong