APAC Customer Success Lead — Growth & Retention (Western Australia)

APAC Customer Success Lead — Growth & Retention (Western Australia)

25 Sep
|
S&P Global
|
Western Australia

25 Sep

S&P Global

Western Australia

S&P; Global Energy is seeking an Associate Director, Customer Success to lead the APAC Customer Success team from Perth, WA. You will coach six CSMs, drive adoption of upstream energy solutions, and partner with commercial teams on regional initiatives to grow revenue.

You will use CRM tools such as Salesforce and Gainsight to monitor metrics, conduct business reviews, address churn risk, and demonstrate measurable value to customers across Australia and the broader APAC region.

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📌 APAC Customer Success Lead — Growth & Retention (Western Australia)
🏢 S&P Global
📍 Western Australia

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