Job Description

DR Dental is looking for an experienced, confident and highly organised Senior Dental Receptionist / Treatment Coordinator to join our established South Yarra practice.

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This is not a conventional front-desk receptionist position.

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We are looking for someone who enjoys building strong relationships with patients, coordinating treatment, discussing fees confidently, following up treatment plans and helping patients move forward with their care.

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You will play an important role in delivering the high level of service our patients expect and helping coordinate their journey from first enquiry through to treatment completion.

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Senior Dental Receptionist / Treatment Coordinator

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South Yarra | $80,000 package | 4-day week | No Fridays or weekends

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Why this role is different

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- $80,000 package for the right experienced candidate
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- Four-day working week
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- No Fridays or weekends
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- Senior patient-facing position with real responsibility
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- Work alongside experienced clinicians in cosmetic, reconstructive and general dentistry
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- Opportunity to become a key member of the practice leadership and patient-care team
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- Established South Yarra practice with a strong focus on patient education, quality dentistry and long-term relationships
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Your role will include

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- Managing the patient journey from initial enquiry through treatment
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- Building strong relationships with new and existing patients
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- Discussing treatment plans, appointments and fees confidently and professionally
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- Following up outstanding treatment recommendations and patient enquiries
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- Coordinating complex treatment appointments
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- Managing and maintaining an efficient appointment book
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- Providing a high level of communication between patients, clinicians and the clinical team
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- Helping manage the reception area and supporting other team members
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- Monitoring recalls, follow-ups and outstanding patient care
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- Maintaining accurate patient records and administrative systems
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- Contributing to the continued growth and development of the practice
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We would particularly like to hear from you if you have

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- Previous experience in dental reception, treatment coordination, practice coordination or dental administration
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- Excellent communication and interpersonal skills
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- Confidence discussing treatment and financial arrangements with patients
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- Strong organisational and follow‐up skills
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- A warm but professional approach
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- The ability to manage multiple priorities in a busy clinical environment
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- Good understanding of dental terminology and treatment
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- Experience using Dental4Windows (D4W) is highly regarded but not essential
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- A genuine interest in providing exceptional patient care
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Senior Dental Assistants are also encouraged to apply

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Clinical knowledge combined with strong communication skills can make an excellent treatment coordinator.

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About DR Dental

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DR Dental is an established South Yarra dental practice providing general, cosmetic and reconstructive dentistry.

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We focus on comprehensive diagnosis, patient education, long‐term care, and creating an exceptional experience for our patients.

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We use up-to-date digital dentistry and diagnostic technology, and we have a strong culture of professionalism, continuous improvement, and personalised patient care.

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Hours

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Monday to Thursday

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No Fridays.

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No weekends.

📌 Senior Dental Receptionist & Treatment Co-ordinator (Victoria)
🏢 DR Dental South Yarra
📍 Victoria