We are looking for an experienced Sales & Customer Service Advisor to join our busy automotive workshop in Southport.
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This is a sales-focused role - not a traditional reception or administration position.
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You will be responsible for handling incoming customer enquiries, identifying what the customer needs, recommending suitable products and services, providing quotes and converting enquiries into sales and bookings.
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You will manage the customer journey from initial enquiry through to vehicle collection, including phone and counter enquiries, quoting, bookings, ordering tyres and parts, invoicing and taking payment.
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We are looking for someone who is confident talking to customers, has strong automotive knowledge.
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You will need to be comfortable working in a rapid-paced environment, managing multiple priorities and using your own initiative without needing constant direction.
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Key responsibilities
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- Handle incoming customer enquiries and convert enquiries into sales and bookings
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- Discuss products and pricing with customers
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- Manage phone and counter enquiries
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- Provide quoting and bookings
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- Order tyres and parts
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- Process invoicing and take payment
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About you
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- Honest and reliable work ethic
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- Previous sales experience is highly desirable
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- Automotive experience is an advantage, but not essential
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- Comfortable discussing products and pricing
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- Able to think on your feet
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- Able to communicate with customers
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- Work well in a team
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- Can apply common sense to tasks
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- Has leadership skills
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Please note: We cannot accept applications for candidates who are not located in Queensland.
📌 Sales & Customer Service Advisor - Automotive (City of Gold Coast)
🏢 Southpor budget tyres and brakes
📍 City of Gold Coast
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