First Focus is seeking an experienced Incident & Change Manager to own and evolve two critical service functions. You'll shape how incidents are handled, drive change controls, and partner with teams to improve outcomes while remaining hands-on for major incidents.
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You'll report to the Head of Service Delivery and be judged on the maturity and effectiveness of Incident and Change Management. Autonomy and accountability are key throughout the role.
📌 Lead Incident & Change Manager -- Own & Transform Ops (Hybrid) (Queensland)
🏢 First Focus It
📍 Queensland
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