Telstra is seeking a customer-focused technical qualified to operate in a complex Defence ICT environment, delivering reliable Unified Communications and Video Teleconferencing services across Poly, Pexip, Cisco, and Microsoft platforms. You will troubleshoot incidents, optimise performance and collaborate across Defence, Engineering, and Service Delivery teams.
The role emphasizes proactive problem solving, documentation, and governance compliance in a fast-paced, security-conscious setting.