Job Description

Posted 21 Sep 2026

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Description

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At Dental Boutique, we don't just change smiles – we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world‐class expertise, artistry, and innovation to deliver natural, confidence‐boosting results.

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- We are now seeking an experienced Front Office Coordinator/ Patient Coordinator to join our Melton team, a pivotal role that combines patient care with exceptional sales and communication skills.
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About You The Role

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You'll begin as a Front Office Coordinator – the warm, welcoming face of Dental Boutique. From greeting patients to managing appointments and ensuring each visit runs smoothly, you'll help create a memorable and seamless experience for every client. But this role goes beyond the front desk. If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you'll transition into a Patient Sales Consultant – guiding clients through their smile journey with care and clarity.

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What You'll Be Doing

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- Welcome patients with professionalism and warmth
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- "Check in" and "check out" clients while managing appointment schedules
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- Handle phone enquiries and complete admin tasks with accuracy and efficiency
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- Create a calm, confident workplace that puts patients at ease
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- Coordinate with the wider team to ensure smooth daily operations
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What You'll Be Growing Into





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- Lead tailored consultations to support patients through their decision‐making journey
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- Build trust and rapport with clients while presenting treatment options
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- Manage treatment plans, appointment scheduling, and follow‐up communicationCollaborate with clinicians to ensure personalised, high‐quality care
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- Use your natural ability to influence and connect to drive conversions
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About You

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- You might come from hospitality, healthcare, dental, high‐end retail, or sales – but you bring a premium customer service mindset to everything you do.
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- You're confident, warm, and thrive in high‐touch, people‐focused roles.
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- You're organised, detail‐oriented, and love creating structure and calm in busy environments.
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- You're ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact.
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- You're motivated by helping people and delivering meaningful results.
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What We Offer

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- A clear career pathway from Front Office to Patient Sales Consultant
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- Regular hours – typically Monday to Friday – no late nights, no Sundays
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- Tailored development, premium training, and mentoring from a high‐performing team
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- A beautiful clinic environment and a values‐driven culture
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- The chance to help people transform their lives and feel proud doing it
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📌 Front Office Reception/Patient Coordinator (Long Forest)
🏢 Rgit Australia
📍 Long Forest