Hybrid Customer Support Specialist -- Energy (New South Wales)

Hybrid Customer Support Specialist -- Energy (New South Wales)

25 Sep
|
Zembl
|
New South Wales

25 Sep

Zembl

New South Wales

Job Description

Zembl is seeking a proactive Customer Support Specialist to join our frontline team in delivering exceptional service to SME and C&I; customers. You'll manage complex enquiries, streamline processes, and help shape how our support operates, including bill validation and network tariff optimisation.

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You'll thrive in a fast-paced setting, collaborating with internal teams to enhance the customer experience while leveraging our CRM and ticketing tools to drive continuous improvement.

📌 Hybrid Customer Support Specialist -- Energy (New South Wales)
🏢 Zembl
📍 New South Wales

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