Job Description

Looking to take the next step in your customer service career?

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We are currently seeking a Customer Service Officer to join a leading financial services organisation supporting customers across Brisbane's western suburbs.

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This is a fantastic opportunity for someone who enjoys helping others, building relationships and delivering exceptional customer experiences in a professional environment.

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Whether your background is in retail, hospitality, telecommunications, travel, banking or another customer-focused industry, we'd love to hear from you.

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About the Role

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As a Customer Service Officer, you will play a key role in providing outstanding service and support to customers while contributing to a positive team environment.

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Your responsibilities will include:

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- Delivering exceptional face-to-face customer service
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- Processing customer transactions accurately and efficiently
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- Assisting customers with a range of everyday enquiries
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- Building strong customer relationships through meaningful interactions
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- Promoting digital solutions and self-service options where appropriate
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- Maintaining compliance and operational standards
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- Supporting branch and team objectives
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About You

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To be successful in this role, you will have:

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- Previous experience in a customer-facing role
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- Strong communication and relationship-building skills
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- A positive, professional and approachable manner
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- Excellent attention to detail
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- Confidence using technology and learning new systems
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- The ability to work effectively both independently and as part of a team
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Experience gained in retail, hospitality, customer service, contact centres, banking, airlines, telecommunications or sales environments will be highly regarded.

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What's On Offer?

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- $38.89 per hour plus superannuation
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- Full training and ongoing support
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- Opportunity to gain experience within financial services
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- Agile and customer-focused environment
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- Ongoing casual prospect
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- Valuable career development and transferable skills
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If you enjoy helping people and thrive in a customer-focused environment, we'd love to hear from you.

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Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

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Aboriginal and Torres Strait Islander people are encouraged to apply.

📌 Teller (Queensland)
🏢 MPG
📍 Queensland