Job Description

Our client is an established professional services business seeking a proactive Client Services Administrator to join its team.
n This is a great opportunity to join a supportive working environment where you'll have the chance to take ownership of your work, develop your skills and contribute to the day-to-day operations of the business.

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The Role

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Working closely with the wider team, you'll play an important role in managing client administration, coordinating workflows and ensuring work progresses efficiently.
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- Manage client enquiries and maintain professional relationships with internal and external stakeholders.
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- Coordinate client onboarding, documentation and ongoing administrative requirements.
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- Monitor workflows and follow up outstanding information to ensure deadlines are met.
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- Prepare invoices and assist with general billing administration.
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- Maintain accurate client records and manage confidential documentation.
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- Liaise with internal teams to coordinate tasks and resolve outstanding matters.
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- Identify opportunities to improve administrative processes and support business operations.
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The Company

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Our client is an established professional services business seeking a proactive Client Services Administrator to join its team.
n This is a great opportunity to join a supportive working environment where you'll have the chance to take ownership of your work, develop your skills and contribute to the day-to-day operations of the business.

n

The Role

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Working closely with the wider team, you'll play an important role in managing client administration, coordinating workflows and ensuring work progresses efficiently.
n Your responsibilities will include:

n

n
- Manage client enquiries and maintain professional relationships with internal and external stakeholders.
n




- Coordinate client onboarding, documentation and ongoing administrative requirements.
n
- Monitor workflows and follow up outstanding information to ensure deadlines are met.
n
- Prepare invoices and assist with general billing administration.
n
- Maintain accurate client records and manage confidential documentation.
n
- Liaise with internal teams to coordinate tasks and resolve outstanding matters.
n
- Identify opportunities to improve administrative processes and support business operations.
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About You

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We're open to candidates at different stages of their careers, from experienced Client Services Administrators through to junior professionals with strong transferable skills.

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You'll ideally bring:

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- At least 1 year of experience in administration, client services or a similar professional workplace.
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- Strong communication skills and the confidence to follow up with clients and internal stakeholders.
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- Excellent organisation and attention to detail, with the ability to manage competing priorities.
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- A proactive approach to your work, with the confidence to take ownership and solve problems.
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Highly regarded (but not essential):

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- Previous experience within an accounting, legal or other professional services environment.
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- Experience with client management systems, invoicing or compliance-related administration.
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Why You'll Love This Role

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- Competitive salary of $70,000–$85,000 + super, depending on experience.
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- Opportunity to develop your career within professional services.
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- WFH flexibility following probation.
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- Convenient eastern suburbs location.
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- Varied responsibilities with the opportunity to contribute ideas and improve processes.
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Interested?

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If you're an experienced administrator looking for your next opportunity, or a motivated junior skilled ready to develop your career, we'd love to hear from you.

📌 Client Services Support Officer (Victoria)
🏢 Kennedy Reid
📍 Victoria