Realtime Performance Analyst — Housing Response Centre (Liverpool)

Realtime Performance Analyst — Housing Response Centre (Liverpool)

25 Sep
|
Department: Housing Response Centre
|
Liverpool

25 Sep

Department: Housing Response Centre

Liverpool

Homes NSW's Housing Response Centre is seeking a Realtime Performance Analyst to monitor contact centre operations in real time, analyze service performance, and coordinate resources to sustain service levels. The role focuses on delivering timely housing services across Recent South Wales, with an emphasis on data-driven decisions and continuous improvement.

You will analyze call volumes, service levels, and workforce adherence, provide operational insights, and work with leaders to implement

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📌 Realtime Performance Analyst — Housing Response Centre (Liverpool)
🏢 Department: Housing Response Centre
📍 Liverpool

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