Laptop & Phone Repair Technician & Store Supervisor
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Phone and Laptop Repair Specialist – Store Lead
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Join a well‐established phone and computer repair business seeking a skilled technician to lead the daily operations of its repair store.
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This is a full‐time salaried role with profit share, offering genuine opportunity to grow earnings by improving efficiency, customer service, and profitability.
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About the Role
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You'll take ownership of the store's technical performance and customer experience, combining hands‐on repair work with leadership and process improvement.
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Key Responsibilities
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- Diagnose and repair laptops, desktops, phones, and tablets, including complex hardware and motherboard faults
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- Replace and test components such as batteries, screens, keyboards, and charging ports
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- Complete Windows installations, upgrades, data transfers, and system recovery
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- Provide accurate quotes and clear customer communication
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- Order parts and liaise with suppliers
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- Manage workflow, stock, and quality control
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- Supervise and support team members
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What We're Looking For
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- Extensive experience repairing laptops, computers, phones, and tablets
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- Advanced diagnostic and microsoldering skills
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- Strong attention to detail and commitment to quality
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- Confident communication and quoting ability
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- Organised, proactive, and able to work independently
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- Leadership mindset with a focus on continuous improvement
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The Offer
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- Permanent full‐time position
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- 7:30am to 4:30pm, Monday to Friday
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- Salary plus percentage‐based profit share
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- Senior role with genuine input into store operations
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This is a rare chance for an experienced technician ready to take charge, drive performance, and share directly in the success of the business.