25 Sep
|
Wipro
|
Melbourne
Wipro in Melbourne is seeking an experienced ServiceNow ITSM Business Analyst to work with business stakeholders, process owners, and technical teams to gather requirements and support ServiceNow ITSM delivery. You will translate business needs into functional specifications, write BRDs and user stories, and help shape future-state ITSM processes in line with ITIL best practices.
The role involves workshop facilitation, backlog grooming, sprint planning, UAT support, and ensuring solutions meet
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📌 Senior ServiceNow ITSM Business Analyst (Melbourne)
🏢 Wipro
📍 Melbourne