Hybrid Service Recovery Specialist (Orange)

Hybrid Service Recovery Specialist (Orange)

25 Sep
|
NSW Department of Customer Service
|
Orange

25 Sep

NSW Department of Customer Service

Orange

Department of Customer Service (DCS) in NSW seeks a role focused on analysing customer feedback and managing complaints to align with service standards and regulatory guidelines. The role drives root-cause analysis, recommends preventative actions and collaborates with service owners to enhance overall customer outcomes and reduce recurring issues.

The successful applicant will apply solid analytical and problem-solving skills, handle sensitive cases with empathy, and contribute to continuous

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📌 Hybrid Service Recovery Specialist (Orange)
🏢 NSW Department of Customer Service
📍 Orange

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