25 Sep
|
Contour Education
|
Melbourne
25 Sep
Contour Education
Melbourne
Contour Education in Melbourne is seeking a frontline customer support specialist to take the hardest calls, resolve escalations across phone, email and SMS, and ensure families aren’t required to repeat themselves. You’ll triage, route, and close issues, improving processes and keeping detailed records.
The successful candidate will manage high-pressure scenarios with a warm, clear phone manner and robust written communication, while leveraging HubSpot and AI tools in a hybrid post across Glen
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📌 Senior Support Navigator - Hybrid, Extra Leave (Melbourne)
🏢 Contour Education
📍 Melbourne