Job Description

Hydraulic Doctors is proud to be the regions' leading hydraulic engineering specialist with a strong reputation for providing high-quality hydraulic systems, equipment and services to a diverse range of industries.

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About the Role

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This role is for you if you enjoy:

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- a professional and positive work culture with great customer and supplier relationships;
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- a broad hands-on position requiring strong leadership, organisation and customer service skills;
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- directly supporting the owners to achieve sales and operational objectives;
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- taking pride in being thelinchpinfor keeping the Company highly organised and running like clockwork.
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About You

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Hydraulic Doctors is looking for a confident and capable business minded person with a mature and professional attitude for this hands on, office-based position responsible for all aspects of the day-to-day administrative functions and assisting with business operations. You will be providing support across multiple areas including front of house, accounts, administration, sales, purchasing and logistics.

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Key Responsibilities

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- Manage front of house including maintaining high standards of customer service & product presentation;
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- Screening and prioritising phone calls and customer enquiries;
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- Take responsibility for daily office operations and administration functions;
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- Support employees to maintain high standards of service and productivity;
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- Liaise with suppliers, customers and external service providers;
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- Respond to emails and correspondence;
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- Collaborate and assist with co-ordinating job bookings and maintenance schedules to ensure efficiency;
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- Purchasing;
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- Accurate entry of supplier invoices,



parts and components;
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- Manage accounts receivable and payable including detailed invoicing;
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- Implement, maintain and update office systems;
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- Use initiative and sound judgement to take the lead in the absence of management when required, including opening and closing of premises;
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- Support Director's with daily operations to maintain efficiency and achieve Company objectives.
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Skills and Experience

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- Demonstrated experience running a business; or demonstrated experience in a senior office manager/administration role within a small-medium business enterprise;
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- Strong understanding and experience with business systems and procedures
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- Proficient time management and organisation skills;
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- Must have excellent reception skills and be able to take explicit, concise messages;
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- Effective relationship building skills across all stakeholders including customer service;
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- Demonstrated accounts experience with a high level of accuracy | Experience with MYOB preferable;
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- Diploma in Business an advantage;
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- Initiative and solutions oriented with logical and effective problem- solving skills;
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- High attention to detail;
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- An advanced level of Microsoft Office Suite, in particular Outlook, Word and Excel;
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- Experience with inventory management highly desirable;
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- Drivers licence required.
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Full-time permanent role (Mon-Fri | 8.00am to 4.06pm + ocassional overtime as required);

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Circa 75k-80k or competitive rate negotiable to match required skills and experience + allowances + super;

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Bonus opportunities;

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Professional, collaborative, small-team office environment and genuine positive work culture;

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Free onsite parking;

📌 OFFICE/BUSINESS MANAGER (Queanbeyan)
🏢 Hydraulic Doctors
📍 Queanbeyan