Bluescale, a Sydney-based MSP, is seeking a meticulous Customer Success Manager to act as the voice of customers and champion service quality across managed services. You will review performance, validate data accuracy, identify risks, and drive continuous improvement while collaborating with Service Desk, Projects, Security, and Leadership teams to ensure value delivery.
You will oversee onboarding, reporting, and governance, ensure SLAs are met, and help customers adopt current technologies and
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📌 Customer Success Lead & Service Quality Advocate (New South Wales)
🏢 BlueScale
📍 New South Wales
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