APAC Customer Care Lead: Escalations & Experience (Melbourne)

APAC Customer Care Lead: Escalations & Experience (Melbourne)

25 Sep
|
INEOS
|
Melbourne

25 Sep

INEOS

Melbourne

INEOS is seeking a Customer Care Lead for APAC to own escalated customer cases end-to-end, coordinating with dealers, workshops, and our Roadside Assistance partner. You will shape customer experience standards across APAC and drive timely resolutions while upholding INEOS quality and compliance.

You will bring 5+ years in customer-facing roles, robust ACL knowledge, and a track record of multi-stakeholder influence, delivering compassionate, data-driven decisions under pressure.

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📌 APAC Customer Care Lead: Escalations & Experience (Melbourne)
🏢 INEOS
📍 Melbourne

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