QBE Insurance is seeking a Customer Relations Quality Assurance Specialist to help improve customer outcomes by conducting independent QA reviews across GI and CTP complaint portfolios and ensuring compliance. You will analyze complaint data, identify trends, and partner with leaders to drive continuous improvement and a robust customer-centric culture.
This hybrid, permanent full-time role offers opportunities to influence regulatory outcomes and work across multiple teams in a supportive
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📌 Hybrid Customer Relations Quality Assurance Expert (New South Wales)
🏢 Qbe Insurance
📍 New South Wales
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