Job Description

Become the Venue Manager at iPlay Tenpin City Lidcombe!

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Some venues are about entertainment. This one is about bringing people together.

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From competitive league bowling and social bowling to arcade games, parties and family entertainment, iPlay Tenpin City Lidcombe is a destination where guests come to compete, celebrate, connect and have a great time.

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We're looking for an experienced, energetic Venue Manager to take the lead and drive the performance, culture and guest experience across one of our established entertainment venues.

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If you're a natural leader who knows how to build great teams, understands bowling operations and thrives in a fast-paced environment, this could be your next big move.

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THE ROLE

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As Venue Manager, you'll take ownership of the day-to-day operation of iPlay Tenpin City Lidcombe, leading a team that delivers exceptional experiences across league bowling, social bowling and arcade entertainment.

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Reporting to the Regional Manager, you'll be hands-on, commercially focused and passionate about creating a venue that guests want to return to again and again.

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WHAT YOU'LL DO

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Lead and inspire a high-performing venue team

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Take ownership of the day-to-day operation of the venue

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Drive the performance and growth of league and bowling operations

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Ensure exceptional customer service and memorable guest experiences

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Manage rosters, labour costs, inventory and venue resources

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Oversee reporting, budgets, stock control and ordering

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Monitor venue performance and identify opportunities to improve results

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Build strong relationships with league bowlers, social bowlers and regular guests

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Lead from the front during busy periods, events and peak trading times

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Ensure high standards of safety, cleanliness and compliance

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Coach and develop your team to reach their full potential

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Work closely with the Regional Manager and wider leadership team to achieve business goals

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ABOUT YOU

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You're a people leader, problem solver and all-round good time enthusiast who knows how to get the best out of a team.

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You'll bring:

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Strong knowledge of bowling operations, particularly league bowling, with a genuine understanding of what drives a successful bowling centre

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Proven leadership experience in bowling, entertainment, hospitality, retail, leisure or a similar fast-paced setting

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A hands-on leadership style and a willingness to get stuck in

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Strong commercial awareness and an understanding of venue performance

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Excellent communication and people-management skills

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Confidence managing budgets, labour costs, stock and reporting

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Good working knowledge of Microsoft Excel

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The ability to remain calm, positive and solutions-focused under pressure

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Confidence around arcade games and interactive entertainment

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Flexibility to work across days, nights, weekends and public holidays

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Ideally, qualifications such as RSA, RMLV, Food Safety Supervisor or other relevant certifications

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WHY iPLAY?

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At iPlay, we believe great venues are built by great people.

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You'll get:

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Competitive salary + performance incentives

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Training, development and genuine career progression

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The opportunity to lead an established entertainment venue

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A supportive team environment with experienced leadership

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The chance to make a real impact on venue performance and culture

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Access to staff discounts, competitions, social events and other team perks

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The opportunity to be part of a growing Australian entertainment brand

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READY TO TAKE THE LEAD?

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If you're an energetic leader who understands bowling, knows how to build great teams and wants to make a real impact, we want to hear from you.

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Bring your energy. Bring your leadership. Bring the fun.

📌 Venue Manager (New South Wales)
🏢 iPlay
📍 New South Wales