Job Description

This role is ideal for someone who enjoys interacting with people, thrives in a busy environment and takes pride in delivering high-quality customer experiences.

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Key responsibilities

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- Reporting to theCustomer Service Team Leader, you will provide professional customer service and administrative support across a wide range of Council functions.
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- You will be responsible for assisting residents, visitors and internal stakeholders through front counter services, telephone enquiries, correspondence management and administrative support activities.
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- Provide exceptional front counter and telephone customer service.
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- Respond to and distribute enquiries received through Council's customer service channels.
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What you need

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- Most importantly, you will demonstrate a commitment to our Council values and contribute to our family-friendly, collaborative and progressive workplace culture.
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- You are a customer-focused and organised professional who enjoys helping people and delivering exceptional service.
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- With experience in a customer service and/or administrative environment, you have robust communication skills, a positive attitude and the ability to build effective relationships with a diverse range of people.
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📌 Customer Service Assistant - Casual (Narrabri)
🏢 Narrabri Shire Council
📍 Narrabri