Job Description

Library Assistant - Permanent / Part Time

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Connect people. Support learning. Serve your community.

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Are you friendly, organised and passionate about providing excellent customer service? Do you enjoy helping people access information, technology and community programs?

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Katherine Town Council is seeking a motivated and community-minded Library Officer to join the Katherine Public Library team.

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Reporting to the Community Relations Coordinator, this varied role provides high-quality customer service and supports the day-to-day operation of the library. You will assist people of all ages and backgrounds to access library collections, computers, Wi-Fi, printing, scanning, information services and self-service technologies.

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You will also help deliver library programs, events and school holiday activities that encourage learning, participation and connection across the Katherine community.

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Why join us?

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- Work in a welcoming and inclusive environment that values diversity and community.
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- Help people access information, technology, learning opportunities and library services.
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- Support programs and activities for children, families and other community groups.
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- Enjoy a wide-ranging role combining customer service, administration and community engagement.
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- Develop valuable skills and experience within local government.
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- Be part of a friendly and supportive team.
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About the role

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Your key responsibilities will include:

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- Providing friendly and professional service to library patrons.
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- Processing library memberships, loans, returns and payments.
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- Assisting patrons with computers, Wi‐Fi, printing, scanning and other technologies.
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- Shelving and organising books and maintaining the library collection.
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- Processing new stock, identifying damaged items and assisting with stocktakes.
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- Supporting library programs, events and school holiday activities.
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- Promoting library services and encouraging community participation.
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- Opening and closing the library as required.
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- Maintaining a clean, safe, organised and welcoming environment.
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- Receiving and balancing financial transactions in accordance with Council procedures.
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About you

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You will be approachable, reliable and comfortable assisting people from a wide range of backgrounds. You will enjoy working as part of a team while also being able to complete tasks independently.

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You will have:

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- A demonstrated commitment to providing excellent customer service.
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- Sound written and verbal communication skills.
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- Good interpersonal skills and the ability to relate respectfully to diverse community members.
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- Positive literacy, numeracy and keyboard skills.
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- Basic knowledge of customer‐service principles and common software platforms.
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- The ability to follow procedures and understand relevant legislation, Council policies and local laws.
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- The ability to work both cooperatively within a team and independently.
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- Availability to work weekends.
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- A current Working with Children Clearance, or the ability to obtain one if required.
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A relevant certificate qualification or previous experience in a library, customer service or related position will be highly regarded.

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This is more than a Library Officer role—it is an opportunity to support learning, strengthen community connections and help make the Katherine Public Library a welcoming place for everyone.

📌 Library Assistant - Permanent / Part Time (New South Wales)
🏢 Katherine Town Council
📍 New South Wales