STEPS | Townsville | Casual & Part-time | Job Readiness Trainer

About the Role:

At STEPS, we're a purpose-driven not-for-profit creating real change in our communities. We believe everyone deserves the chance to grow towards a brighter future. The Work Mates program focuses on empowering participants to build confidence and develop practical employability skills. It provides long-term and personalised employment coaching to youth and adults with an NDIS plan, and delivers tailored, hands‑on support.

Part-time and casual roles available, perfect for someone wanting flexibility and balance without compromising on purpose.

What You’ll Do:

- Support individuals to identify goals and overcome barriers
- Coach participants in resumes, job searching, and interview skills
- Deliver engaging, person‑centred job readiness training
- Develop confidence, social skills, and workplace readiness
- Connect with employers and advocate for participant opportunities
- Track progress and maintain accurate, confidential records

About You:

- Genuinely passionate about supporting people with disability
- Outstanding interpersonal skills and natural ability to build rapport
- Strong communication skills,



with the ability to explain concepts clearly and adjust your style to suit different learners
- Naturally empathetic, patient, and able to connect with people from all walks of life
- Proactive and solutions-focused, always looking for ways to remove barriers and create opportunities

What You’ll Bring:

- Genuine passion for supporting people with disability
- Great interpersonal skills and natural ability to build rapport
- Strong communication skills, with the ability to adjust your style to suit different learners
- Mandatory:
- Certificate III (or higher) in a relevant field, or equivalent experience
- Current Working with Children card (blue card) and NDIS Worker Screening (yellow card)
- NDIS Worker orientation module

Why Join STEPS?

- Be part of a values-driven organisation making real community impact
- Work in a collaborative team environment
- Ongoing learning and development opportunities
- Make a genuine difference to people's lives every day
- Based in Aitkenvale, Townsville
- Part-time and casual contracts available
- Part-time contract: Monday - Friday, 9:00am - 3:30pm

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📌 Job Readiness Trainer (Townsville)
🏢 STEPS
📍 Townsville