Head of Workforce Planning & Forecasting (Queensland)

Head of Workforce Planning & Forecasting (Queensland)

25 Sep
|
GT Insurance
|
Queensland

25 Sep

GT Insurance

Queensland

GT Insurance is seeking an experienced Workforce Planning professional to lead forecasting, capacity planning, scheduling and reporting for its contact centre and claims operations. Reporting to the Chief Operations Officer, you will develop short-, medium- and long-term forecasts, drive data-driven decisions and partner with senior leaders to align resources with business objectives.

The role requires solid analytics, advanced Excel and Power BI skills, and experience with telephony or contact

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📌 Head of Workforce Planning & Forecasting (Queensland)
🏢 GT Insurance
📍 Queensland

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