Reporting into the General Manager you will be the hub of information, responsible for creating a seamless member & guest first-impression experience and delivering exceptional service levels. This is a part‐time role offering 20-24 hours a week, requiring flexibility and availability to work during the week and on weekends as needed. The position would also suit a parent re‐entering the workforce, and looking for flexibility around children's activities and school.
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Key responsibilities
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Deliver a high standard of service to members and guests.
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Ensure the Club's policies, rules and regulations are adhered to including enforcing the dress regulations.
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Assist members and guests with all enquiries in a skilled and timely manner.
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Perform daily banking and administrative duties.
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Assist in the organisation of golf bookings for members, visitors and social groups.
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Assist in the administration of the club membership database.
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Assist in the facilitation of daily club events, fixtures and meetings.
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Assist members and guests with other reception-based enquiries.
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About you
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Minimum 1-year experience in either a reception or administration related role.
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Personable approach with a demonstrated passion for customer service.
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Strong organisational skills with the ability to remain composed under pressure.
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Excellent verbal and written communication skills, with the ability to build and maintain strong working relationships.
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Intermediate computer skills including word, excel and outlook programs.
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Current NSW RSA.
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Working rights in Australia.
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About us
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Set in the Hills District of Sydney, Muirfield Golf Club combines a traditional member's club with a modern hospitality approach in servicing the community. We value our staff, and offer an inclusive and supportive environment, with learning & development opportunities. We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and personality.