Job Description

Administration Support Officer - Government

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Administration Support Officer - NSW Trustee & Guardian | Newcastle Location: Newcastle West, NSW
n Pay Rate: $41 per hour + super
n Contract: ASAP - 30 October 2026, with possibility of extension
n Hours: Monday to Friday, 9:00am-5:00pm
n Work Arrangement: 100% onsite - no WFH

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APG Workforce is seeking an experienced Administration Support Officer to join NSW Trustee & Guardian within the Proactive Customer Management team in Newcastle.

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This role provides administrative support to the Estate Management Division, including managing shared inboxes, maintaining customer and stakeholder information and supporting the delivery of quality financial management services.

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About the Role Your responsibilities will include:

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- Managing enquiries from customers and stakeholders and providing appropriate information or referrals
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- Providing general administrative support including data entry and word processing
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- Preparing correspondence, meeting papers and minutes
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- Maintaining electronic records and files
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- Managing phone and email enquiries in a high-volume environment
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- Assisting with meetings, events, projects and research
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- Completing administrative tasks in accordance with established policies and procedures
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About You We are looking for someone with strong administration and customer service skills who is confident working in a busy environment. You will be organised, professional and able to communicate effectively with a range of customers and stakeholders, including when dealing with sensitive or complex enquiries.

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You must be computer literate with the ability to quickly learn recent systems and applications.

📌 Administration Support Officer - Government (New South Wales)
🏢 Apg Workforce
📍 New South Wales