Job Description

You'll run the front desk and the day-to-day administration at our Arncliffe office — calls, emails, appointments, client updates, and the paperwork that keeps a build moving. You'll report to the Office Manager.

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Key responsibilities

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- Answering incoming calls and directing them to the right person
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- Recording client enquiries accurately and passing them on the same day
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- Managing the general email inbox
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- Welcoming clients, visitors, and trades to the office
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- Booking meetings and appointments for the office team
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- Booking selection and colour appointments with clients
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- Sending client updates through the build and following up where a response is needed
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- Preparing straightforward council documents and submitting online forms
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- Taking calls from trades and suppliers and getting them to the right person
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- Document preparation, filing, and data entry
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About you

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- Solid office administration experience — you've run a busy desk before
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- Solid English, written and spoken, and confidence on the phone with people you don't know
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- Organised enough to handle several things at once without losing track of any of them
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- Good with Microsoft Office and Google Workspace
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- Reliable and punctual — people are waiting on you
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- Able to keep client and contractor information accurate and private
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About us

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MarkQ Homes is a NSW residential builder. We specialise in custom homes, project homes, house and land packages, and knockdown rebuilds. We're a growing team that values professionalism, transparency and delivering a great experience for our clients from the first point of contact.

📌 Receptionist / Office Administrator (New South Wales)
🏢 MarkQ Homes
📍 New South Wales