Intellihub is seeking a Customer Experience & Service Improvement Manager (B2B) to drive a better experience for retailer customers by identifying trends, pain points and opportunities across the business.
Working at the intersection of customer experience, service performance and operations, you will partner with teams to translate insights into measurable improvements, lead CX initiatives and coach the Customer Success Manager and Account Coordinator.
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📌 B Customer Experience & Service Improvement Lead (Melbourne)
🏢 intelliHUB Group
📍 Melbourne
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