Manage the day-to-day sales & operations of the trade department
Support trade sales performance while delivering exceptional customer service
Prepare team rosters and oversee workforce planning
Coach and develop team members to build capability and performance
Oversee inventory management, stock accuracy and stock flow processes
Promote protected work practices and contribute to a positive safety culture
Support recruitment, on boarding and training of new team members
About you
Previous supervisory, department management or store management experience within retail, trade, hardware, building supplies or a related industry
A hands-on leadership style and the ability to support and develop team members
Experience managing rosters, operational processes and inventory
Ability to balance customer service,
operational priorities and commercial outcomes
Strong problem-solving and decision-making skills
Excellent communication and relationship-building skills
Trade sales, hardware or building supplies experience is desirable
Experience in transport or logistics and a forklift license will be highly regarded
About us
North Victoria Builders Supply Mitre 10 Cobram is part of a thriving, family owned Hardware business employing 30 staff. We are a leading timber and hardware supplier operating across the Moria Shire and Southern Riveriana New South Wales, located on the beautiful banks of the Mighty Murray River 3hrs from Melbourne.