Little Sister restaurant in Cairns has a position for an experienced Restaurant Supervisor who is hardworking and well organised. Little Sister is a locally owned and operated. The restaurant can accommodate up to 100guests for sit-down lunch or dinner and provide the Function room varies events of up to 40 guests. The restaurant is open 7 days per week.
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Relevant qualification of at least Certificate III levelwith at least 1 year relevant work experience
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or
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Certificate II with at least 1.5 years' work experience
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Duties and responsibilities
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Main tasks
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- Supervises the daily operation of restaurant
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- Supervises and supports the scheduling and rostering of staff
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- Maintains quality standards for the service of food and alcoholic and non-alcoholic beverages
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- Assists with training and developing, Waiters and other staff
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- Ensures staff comply with all licensing and registration requirements
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- Conducts venue opening and closing procedures, including the handling of cash
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- greeting customers and presenting them with menus and beverage lists
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- setting and arranging tables
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- taking orders and relaying them to kitchen and bar staff
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- serving food and beverages
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- opening wine bottle and pouring beverages
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- clearing tables and returning dishes and cutlery to kitchen, glasses to bar
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- collecting payments and operating cash registers.
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- recommend food & wine
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Requirements:
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- Valuable understanding of customer service operation in hospitality industry
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- Exceptional customer service skills
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- Strong management and organisational skills
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- Effective communication skills
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- Ability to work in a fast-paced environment
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