Are you excited about the prospect to join a leading global innovator in the manufacturing and distribution of advanced electrical products? Our company is an industry powerhouse, catering to a wide range of sectors across Australia. With a robust national presence and thrilling growth prospects, we are seeking energetic and driven individuals to join us on our path to innovation and excellence.
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The Role
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Step into the role of an internal sales customer service representative, where you'll be at the heart of our operations. Manage a variety of high-quality products, deliver exceptional customer service, and support both external clients and our sales team. Your contribution will ensure smooth operations and customer satisfaction, making you a key player in our success.
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Key Responsibilities
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Develop and implement sales strategies for our specialized products, driving growth and revenue.
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Efficiently handle and follow up on customer orders, quotes, and inquiries, ensuring prompt and accurate service.
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Build and nurture strong customer relationships, focusing on key accounts to ensure retention and loyalty.
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Ensure timely delivery of customer orders,
maintaining high standards of service excellence.
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Proactively engage with customers over the phone, identifying opportunities to upsell and drive sales interest.
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Skills & Experience Needed
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Excellent verbal and written communication skills to effectively engage with a variety of stakeholders.
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A proactive attitude and quick learning ability, thriving in a fast-paced, dynamic environment.
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Strong multitasking skills and a passion for delivering top-notch service.
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Demonstrated commitment to customer satisfaction, with a proven track record of achieving results.
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Comfortable making outbound calls to warm leads and past customers to generate sales interest and build relationships.
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Experience in the electrical industry is a plus, but not essential.
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Salary and Benefits
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Competitive base salary of $70,000 to $80,000 per annum, plus additional superannuation.
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Lucrative commission structure - $10,000 to $15,000
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Continuous training and development opportunities to grow your skills and advance your career in a vibrant organization.
📌 Internal Sales & Customer Service - Trade Counter (Victoria)
🏢 Salexo Consulting
📍 Victoria
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