Job Description

This role is responsible for managing warranty claims, credit processing, reconciliations and service-related transactions, ensuring all claims and credits are accurately processed and followed through to resolution.

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Client Details

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This is a varied position focused on the processing and management of warranty claims, credits, reconciliations and service-related transactions. Working closely with both internal stakeholders and external service providers, you'll play a key role in ensuring claims and credits are accurately processed, followed through to completion, and resolved within agreed time frames.

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Description

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- Process warranty claims, credits and supporting documentation
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- Follow up outstanding claims and credits through to resolution
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- Investigate discrepancies and liaise with stakeholders to ensure prompt outcomes
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- Process and monitor service agent invoices and payments
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- Prepare reporting and administrative documentation as required
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- Support external service providers and internal teams with claims-related enquiries
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Profile

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- Strong attention to detail and a high level of accuracy
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- A process-driven mindset with excellent follow-through
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- Experience working with ERP systems (Dynamics or Business Central highly regarded)
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- Solid communication and stakeholder management skills
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- A proactive attitude and willingness to roll up your sleeves
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Job Offer

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- Diverse role with a mix of claims, credits and stakeholder management responsibilities
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- Supportive team environment with strong tenure
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- Secure, full-time opportunity
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📌 Warranty & Credits Officer (Victoria)
🏢 Michael Page
📍 Victoria