Job Description

Yarra Ranges Kindergartens Inc. (YRKI) is a not-for-profit, community-run Early Years Manager providing high-quality sessional kindergarten programs across 22 services. We deliver inclusive and engaging programs for three- and four-year-old children, guided by community need, regulatory requirements, and best practice in early childhood education.

n

About the role

n

We are seeking a warm, organised and detail-oriented Enrolments Coordinator to join our team. This is a key role responsible for supporting families throughout their enrolment journey, from the initial enquiry through to commencement and beyond.

n

As the first point of contact for many families, you will play an important role in creating a welcoming and positive experience while ensuring our enrolment processes are efficient, accurate and aligned with YRK's values and requirements.

n

Your key responsibilities will include:

n

n
- Respond to new family enquiries via phone and email.
n
- Provide prospective families with information about YRK's philosophy and facilities.
n
- Manage the enrolment process from initial enquiry through to commencement.
n
- Maintain accurate enrolment records, waitlists and family information.
n
- Monitor vacancies and work with the leadership team to optimise occupancy.
n
- Follow up prospective families and support them through the decision-making process.
n
- Prepare and process enrolment documentation in accordance with policies and regulatory requirements.
n
- Build strong and positive relationships with families, educators and the wider team.
n




- Support families with orientation and transition into the service.
n
- Maintain confidentiality and handle sensitive family information professionally.
n
- Contribute to a high level of customer service and a positive family experience.
n

n

About you

n

You are a confident communicator who genuinely enjoys connecting with families and helping them through the enrolment process.

n

We are looking for someone who:

n

n
- Has experience in enrolments, administration, customer service and education or a similar environment.
n
- Is highly organised and able to manage competing priorities.
n
- Has excellent verbal and written communication skills.
n
- Is warm, approachable and professional.
n
- Has strong attention to detail and accuracy.
n
- Is confident using computers and administrative systems.
n
- Can work independently while contributing positively to a team.
n
- Understands the importance of confidentiality and privacy.
n
- Is committed to providing exceptional service to children and families.
n
- Purpose-driven work that supports better outcomes for children, families and local communities.
n
- A supportive and team-oriented team environment.
n
- Opportunities for professional growth and development.
n

n

Salary Packaging benefits.

n

Employment requirements

n

Appointment is subject to a current Working with Children Check, a satisfactory National Police Check and a current driver's licence. YRK is committed to a child-safe, respectful and inclusive workplace and welcomes applications from people of all backgrounds.

📌 Enrolments Coordinator (Victoria)
🏢 Yarra Ranges Kinders
📍 Victoria