Baby Bunting is Australia’s largest nursery specialty retailer, expanding its CX & Delivery capability for Inspiration, Gifting & Discovery. The CX & Delivery Lead will own the squad roadmap and drive initiatives from problem definition through release and optimisation, focusing on the initial customer journey to help shoppers discover products and choose thoughtful gifts.
You’ll collaborate across UX, Insights, Technology, Online Trade, Marketing, Merchandise and Data to translate customer