J2 Recruitment presents a hands-on Technical / Application Support Analyst role in Melbourne, Australia. You will troubleshoot complex incidents, support releases, and maintain business continuity for mission-critical clients, collaborating with Customer Success, Development and CloudOps teams.
Ideal candidates will have Level 2/3 support experience in SaaS/enterprise environments, robust SQL Server skills, and proficiency with tools like Freshdesk, ServiceNow, Jira, and Confluence, plus