Job Description

As our Dental Receptionist, you will be responsible for creating an outstanding experience for every patient, while ensuring the smooth day-to-day operation of our front desk.

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Key responsibilities

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Welcoming patients and providing a warm, professional first impression

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Managing appointments, bookings, cancellations and recalls

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Answering telephone and email enquiries

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Managing the practice diary and coordinating clinician appointments

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Processing payments and private health insurance claims

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Preparing treatment estimates and discussing payment options

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Maintaining accurate patient records

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Following up treatment and recall appointments

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Liaising with patients, clinicians, laboratories and suppliers

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Maintaining a professional and organised reception area

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About you

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Warm, friendly and genuinely enjoys working with people

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Professional, polished and well presented

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Highly organised with excellent attention to detail

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Confident communicating with patients both in person and over the phone

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Able to multitask and remain calm in a busy environment

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Reliable, proactive and takes pride in their work

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A positive team player with a can-do attitude

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Comfortable using computer systems and learning new software

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Previous dental reception experience is highly regarded, with knowledge of dental terminology, HICAPS and dental practice management software an advantage

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Work within a up-to-date and professional dental practice

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Supportive and welcoming team environment

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Opportunities for ongoing learning and development

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Be part of a patient-focused practice committed to providing exceptional care

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Long-term opportunity within a growing practice

📌 Dental Receptionist (Noosa Heads)
🏢 Noosa Dental Practice
📍 Noosa Heads