Triage Lead - Complaints & Intake (Child Safeguarding) (Melbourne)

Triage Lead - Complaints & Intake (Child Safeguarding) (Melbourne)

25 Sep
|
Department of Education Victoria
|
Melbourne

25 Sep

Department of Education Victoria

Melbourne

The Department of Education Victoria in Melbourne seeks a Triage Manager (Complaints, Intake & Assessment) to establish the new Triage Unit and implement a risk-based triage model, ensuring early escalation of risks and respectful engagement with complainants.

You will lead change management, recruit a small team, develop recent processes and KPIs, and begin triaging notifications under relevant laws to support VECRA's investigations and compliance functions.

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📌 Triage Lead - Complaints & Intake (Child Safeguarding) (Melbourne)
🏢 Department of Education Victoria
📍 Melbourne

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