Software Support & Solutions Specialist (Junior) (New South Wales)

Software Support & Solutions Specialist (Junior) (New South Wales)

25 Sep
|
Meshed Group
|
New South Wales

25 Sep

Meshed Group

New South Wales

Job Description

Meshed Group is seeking a Junior Software Support Consultant to join the Service Delivery Team in Sydney. You will handle initial support inquiries via phone, email, and Zendesk, categorise tasks, and assign to the appropriate resource. The role emphasizes solid customer service and relationship building with clients.

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You will report to the Support Team Leader and Service Delivery Manager while developing knowledge of Meshed Products and adhering to the company SLA for ticket resolution.

📌 Software Support & Solutions Specialist (Junior) (New South Wales)
🏢 Meshed Group
📍 New South Wales

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