Job Description

Mullumbimby Pools is seeking a Pool Shop Assistant to join our friendly team in Mullumbimby and Bangalow, NSW. This is a full time position that offers flexibility and the opportunity to work in a dynamic retail environment. As a Pool Shop Assistant, you will be the face of our business, providing excellent customer service and supporting the day-to-day operations of our pool supply store. This role is essential to ensuring our customers receive expert advice and quality products to maintain their pools in pristine condition.

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What you'll be doing

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Greeting customers warmly and providing friendly, knowledgeable assistance with pool products and services

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Processing sales transactions accurately using our point-of-sale systems

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Maintaining a clean, organised and well-stocked retail environment

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Identifying customer needs and recommending appropriate pool maintenance products and solutions

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Answering customer enquiries regarding pool chemicals, equipment and maintenance advice

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Assisting with receiving and unpacking deliveries of stock

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Managing inventory levels and flagging items that require reordering

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Supporting promotional activities and ensuring product displays are attractive and current

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Following company policies and procedures to ensure a secure and compliant working environment

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What we're looking for

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Previous retail or customer service experience is highly desirable

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Strong communication and interpersonal skills with the ability to engage customers confidently

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A friendly,



helpful attitude and genuine passion for providing excellent customer service

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Reliability and a strong work ethic with the ability to work independently

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Basic numeracy skills and proficiency with point-of-sale systems or willingness to learn quickly

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Physical fitness, as the role involves lifting and moving pool products and materials

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Flexibility to work varied part time hours, which may include weekends

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A keen interest in pools and pool maintenance is beneficial but not essential

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What we offer

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At Mullumbimby Pools, we value our team members and are committed to creating a supportive working environment. We offer a full time position with flexible scheduling to suit your lifestyle. You will receive on-the-job training to develop your knowledge of pool products and services, giving you the opportunity to build expertise in the industry. We foster a collaborative team culture where your contributions are recognised and appreciated, and we are committed to supporting the career development and wellbeing of all our staff.

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About us

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Mullumbimby Pools is a trusted provider of pool supplies and services in the Mullumbimby and Bangalow community. We are dedicated to helping pool owners maintain clean, safe and enjoyable swimming environments. With a reputation built on quality products, expert advice and outstanding customer service, we have become the go-to destination for all pool maintenance needs. Our team is passionate about pools and committed to delivering exceptional service to every customer who walks through our doors.

📌 Pool Shop Assistant (Mullumbimby)
🏢 Mullumbimby Pools
📍 Mullumbimby