Job Description
Cullen Jewellery in Melbourne's vicinity is seeking a Client Care Manager to lead and develop the after-sales team, delivering exceptional care with empathy and precision. The role focuses on proactive problem-solving, coordinating repairs, remakes, and insurance support, and driving continuous service improvements across the client experience.
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You will work closely with leadership to ensure high standards, ethical practices, and a seamless client journey from inquiry to resolution, while
📌 Premium Client Care & After-Sales Manager (Kew)
🏢 CullenUS
📍 Kew