About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

- Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.

- Coordinate staff rostering and scheduling in full adherence to the SCHADS Award to ensure all shifts are effectively covered and services run smoothly.

- Triage and action a high volume of inbound calls and emails efficiently, serving as a primary point of contact for operational inquiries.

- Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.

- Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.

- Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

- Able to work in a fast-paced environment.





- Excellent communication and listening skills
- Compassionate, patient, and caring nature

- High level of organisational skills

- Ability to work independently
- Competent using Google Docs and able to learn business systems quickly

- Sound computer skills in Office and Excel (or similar)

Why join us?

- Competitive salary package

- Career growth opportunities

- Onsite gym

- Supportive and positive office culture

- Weekly Friday afternoon drinks and nibbles at Head Office

- Healthy snacks and refreshments

If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a energetic environment while being part of a supportive team, this could be the perfect role for you.

Please note that only shortlisted candidates will be contacted.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Geoff Lai on , quoting Ref No. 1301381.

📌 Service Coordinator (Sydney Olympic Park)
🏢 My Guardian
📍 Sydney Olympic Park