Job Description

Richmond, Melbourne | Casual or Part-Time | Up to 4 shifts a week

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Venue Supervisor – The National Hotel

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Richmond, Melbourne | Casual or Part-Time | Up to 4 shifts a week

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Love hospitality, great people and a good pub? We want to hear from you!

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We're looking for an experienced and enthusiastic Venue Supervisor to join the management team at The National Hotel ahead of the busy summer period.

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If you love a buzzing beer garden, know your way around a cocktail shaker and enjoy leading a team to deliver great hospitality, this could be the role for you.

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We're after someone who can confidently run a shift, bring outstanding energy to the floor and help us create the welcoming atmosphere that keeps our locals coming back.

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A little about us...

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Located on Richmond's vibrant Victoria Street, The National Hotel is a community hub where locals, friends and families come together for casual catch ups, long lunches or fabulous functions.

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With a sun drenched beer garden, seasonal menu and a great selection of cocktails, beer and wine, we pride ourselves on delivering friendly, relaxed yet professional service.

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And yes, we're proudly dog friendly!

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About the role

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As a Venue Supervisor, you'll work alongside our venue management team to keep things running smoothly and ensure our guests and staff have a great experience.

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Your day to day responsibilities will include:

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- Leading shifts and supporting the team to deliver exceptional customer service.
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- Opening and closing the venue, including cash handling and end-of-shift procedures.
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- Coordinating staff breaks, delegating tasks and keeping service running smoothly.
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- Supporting the delivery of functions, events and busy weekend trade.
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- Maintaining venue presentation, stock levels and operational standards.
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- Ensuring RSA,



liquor licensing and workplace safety requirements are met.
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- Creating a positive, inclusive and supportive environment for staff and guests.
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This is a hands-on role, so you'll be just as comfortable jumping behind the bar during a busy service as you are leading the team through a packed Saturday afternoon.

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Who we're looking for

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We're looking for someone who genuinely enjoys hospitality, takes pride in their work and knows how to bring out the best in the people around them.

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Ideally, you'll bring:

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- A minimum of two years' bartending experience and previous shift supervision experience.
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- Strong cocktail-making skills and a sound knowledge of beer, wine and coffee service.
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- Confidence using POS systems, handling cash and completing venue opening and closing procedures.
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- Excellent communication skills and the ability to lead a team during busy service periods.
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- A proactive approach to problem-solving and a willingness to get stuck in.
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- A genuine passion for creating great guest experiences.
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- A current Victorian Responsible Service of Alcohol (RSA) certificate.
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- Australian work rights.
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Availability to work evenings, weekends and some public holidays is essential.

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What we offer..

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- Access to some of Melbourne's best live music and shows at our partner venues the Corner Hotel and Northcote Social Club.
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- A friendly, inclusive workplace with a great team of hospitality professionals.
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- Hands on training and support.
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- A centrally located Richmond workplace with plenty of public transport options.
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- Casual or part-time employment, with approximately 4 shifts per week.
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Sound like your kind of pub?

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If you're an experienced hospitality professional looking to take the next step, or an established supervisor keen to join a great team, we'd love to hear from you.

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We can't wait to meet you!

📌 Venue Supervisor (Victoria)
🏢 The National
📍 Victoria